Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that details on vehicle care for its cars is readily accessible and convenient. Cadillac drivers benefit from several tools that make it easy vehicle maintenance and follow suggested service intervals.



The Cadillac Owner Center is a complete digital platform where car owners can access detailed information about their specific vehicle. After enrolling their vehicle, owners can sign in to view a customized dashboard with information on their Cadillac's service plan, maintenance records, and warranty status. The Owner Center also offers downloadable owner’s manuals, instructional videos, and step-by-step guides to help owners handle simple repairs or learn about certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, owners can keep track of their vehicle’s health by getting alerts about service requirements, such as oil changes, tire rotations, or brake inspections. The app also provides convenient features like starting the car remotely, remote locking/unlocking, and the option to book maintenance directly with the preferred Cadillac dealership. For recently launched vehicles, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an built-in information system that features maintenance alerts and reminders. When a maintenance is required, the vehicle shows alerts on the dashboard, informing the owner of required tasks. This system not only keeps owners aware to follow the schedule but also offers specifics of each task, making it simpler for owners to understand what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in providing service and maintenance information to vehicle owners. When drivers visit an authorized dealership for service, the advisors offers a thorough breakdown of the recommended services, ensuring that owners are aware of the necessity of each task. Additionally, dealerships maintain digital logs of every maintenance appointment, allowing Cadillac owners to easily access their service history for reference.

Printed and Online Resources

Cadillac provides physical owner’s manuals and quick reference guides that outline the vehicle’s service intervals, fluid types, tire pressure specifications, and other important information. For users who prefer online tools, Cadillac’s website has a dedicated section for maintenance tips where owners can find articles, watch clips, and tips on how to maintain optimal performance.



Through a mix of digital tools, in-person assistance, and easy-to-follow resources, Cadillac ensures that owners are knowledgeable about their vehicle’s maintenance needs, ultimately enhancing the longevity of their Cadillac.